Centenary Bank Cancels All PINs, Institutes Internal Investigation

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In short
Fabian Kasi, the Managing Director Centenary Bank says they are conducting investigations stemming from complaints from some customers that their PINs had been used.

Centenary Bank has cancelled all Personal Identification Numbers of its clients using Automated Teller Machine services due to ongoing internal investigations of fraud.
 

Fabian Kasi, the Managing Director Centenary Bank says they are conducting investigations stemming from complaints from some customers that their PINs had been used. 
 
 
He however notes that the move to cancel and replace all PINs has arisen out of new controls that the bank has instituted on withdraws from Automated Teller Machines.
 
 
On Wednesday, Centenary Bank announced that they had put a cap on ATM withdrawals at Shillings 100,000 before it later canceled all PINs.
 
 
Kasi says the bank will take up to a minute helping each of their ATM card users to verify their PINs if they approach their branches adding that they will require identification documents from each account holder who needs to verify their PIN.  

 
Centenary Bank is the biggest indigenous bank in Uganda with the highest number of savings accounts in the economy. Information obtained by URN from Bank of Uganda shows that Centenary Bank has 1.3 million savings accounts and 41,715 current accounts. 

 

About the author

Raymond Mujuni
Raymond Mujuni is a URN journalist based in Kampala. Mujuni has been a URN staff member since 2013.

Presently a Law student at Makerere University, Kampala, Mujuni started out as a freelancer for URN in 2012.

Mujuni is an investigative journalist, especially interested in Security, Science and Technology. An avid sports fan, Mujuni volunteers with the charity organisation 40 Days/40 Smiles.